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403 Forbidden Error

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We are on OST 1.9.14.

We have a "403 Forbidden Error" when we create a new Canned Response.

Checking up the error log, we see the below:
~~~~~~~
[Wed Nov 09 23:22:20 2016] [error] [client xxx.xxx.xxx] File does not exist: /home/xxx914/scp/sys_cpanel, referer: http://xxx1914/scp/canned.php?a=add
~~~~~~~

Anyone can help please?

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