Using Version osTicket (v1.9.14). So I am having this issue with OS Ticket.
I have 2 emails addresses,
- a@gmail.com (Inbox messages - around 3k)
- b@gmail.com (Inbox messages - around 90k)
I have currently configured b@gmail.com in my os ticket configuration. But it cannot seem to fetch any emails from the inbox.
Whereas if I configure a@gmail.com, it fetches all the emails from the inbox and converts them into tickets in OS Ticket immediately.
I am not sure what could be wrong here. These are what I have checked/tried.
- I have checked the POP3 Settings.
- I have enabled 'allow less secured apps' on both the accounts.
- Enabled pop3/imap on both accounts.
Could it be because of the large inbox size? I guess not, but keeping my options open.
If you guys could help me with this, I would really appreciate it.
If you think if I am missing any information, please let me know, I will edit the question.