Hi experts,
We are using osTicket (v1.9.14).
I have a problem. The same agent message is constantly being sent and also agent has closed the browser after writing the message.
Like this:
- User : Hi..........
- System : Auto Assignment .
- Agent : Problem solved.
- Agent : Problem solved.
- Agent : Problem solved.
- Agent : Problem solved.
...
What is the cause of this problem ? Any idea ?
Best regards.