Hello everyone.
I do not know what this error means, but some users open the ticket through the client interface, I get the alert in my email (Access denied. Can you see what is wrong?), however I can not find the ticket in the helpdesk system.

System logs:
"Failed to send data [SMTP: Invalid response code received from server (code: 452, response: 4.3.1 Insufficient system resources]]"

I've attached the printscreen with this message below.
Nothing has changed on the server and application (osticket)
Could anyone please help me?
Thank you
Rodrigo P.
OSTicket version:
