Hello,
We are using
| Versión osTicket | v1.9.12 (19292ad) |
| Servidor del Software Web | Microsoft-IIS/7.5 |
| Versión MySQL | 5.7.12 |
| Versión PHP | 5.3.28 |
Since 3 days, when we generate a ticket coming from our domain "@mx.dufry.com" the cron does nothing (the mail just stands in the inbox), but if the email comes from hotmail.com, gmail.com, etc. it does create a ticket without problem.
For 2 weeks worked perfectly, I'll really appreciate any comment or suggestion