Hi, I'm trying to set default values to transfer a ticket.
![image]()
If no comments, in the email the var is empty.
I found this code, but I can not set a default value.
function getFields() {
if ($this->fields)
return $this->fields;
$fields = array(
'dept' => new DepartmentField(array(
'id'=>1,
'label' => __('Department'),
'flags' => hexdec(0X450F3),
'required' => true,
'validator-error' => __('Department selection is required'),
)
),
'comments' => new TextareaField(array(
'id' => 2,
'label'=> '',
'required'=>false,
'default'=>'',
'configuration' => array(
'html' => true,
'size' => 'small',
'placeholder' => __('Optional reason for the transfer'),
),
)
),
);
$this->setFields($fields);
return $this->fields;
}
Is this possible?
Thanks!