MySQL Crashes Frequently
I'm beginning to see the following 2-3 times per day.Unable to connect to the database -Can't connect to local MySQL server through socket'/var/lib/mysql/mysql.sock' (111)During this time, mysql logs...
View ArticleUpgrade 1.9.15 to 1.10 error
PHP: 5.5 (ost v1.10 upgrade summary says its compatible)OS: Ubuntu 14.04 LTSMySQL: 5.7I'm getting:[SELECT A1.* FROM `ost_translation` A1 WHERE (A1.`lang` = 'en_US' AND A1.`type` = 'phrase')] Table...
View ArticleError? Bug? Installation Error?
Hi all,I'm new to OSTicket. I've installed new osticket server in our network. I've installed it under debian package. All went well, as well as setup of admin. However, there is a blank page that...
View ArticleEmail Problem
OS: DebianW.S: Apache2PHP Version: PHP7Mail Server: Exchange ServerMy setup with our osticket was good and running in our domain. I've tried sending a diagnostic email to some email addresses (run by...
View ArticleDB-Error after try to use advanced search
I tried to use the advanced search function.I have not done anything essential.Suddenly I get this database error.I can not do anything anymore.No matter which site I call, I always get this error.What...
View ArticleStylesheet not working after post request
Sometimes after a post request the page returned doesn't shows the stylesheet. Only the html appears. (it also happens occasionally on a normal request) In the console I get the following error:...
View ArticleProblem with cron.php
We started not receiving tickets, so I ran cron.php from the command line /usr/bin/php /var/www/html/api/cron.phpPHP Fatal error: Uncaught Error: Class name must be a valid object or a string in...
View ArticleExport "Last Updated" column returns same value as "Date" created column
When I export to .csv, It would be helpfull to get the "Last Updated" column filled with the last updated values instead of the same values as "date" column!Is it a bug that can be fixed quickly?
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